Refund and Returns Policy

eBooks

eBooks are digital products emailed to you after payment, so they can't be returned. If your eBook doesn't arrive or the file won't open, please get in touch and we'll make it right.

Paperback

If your copy of 'It's an inside job' arrives damaged or faulty, contact us within 30 days of delivery for a replacement or refund. Change-of-mind returns are accepted within 30 days if the book is unused and in its original condition; return postage is at your cost.

Your rights

Nothing in this policy limits your rights under the Australian Consumer Law.

How to ask

Use the contact page with your name, order details and what happened. Approved refunds are returned to your original PayPal payment method.